How To: Ride the Bus
April 4, 2016
New to transit? It's easier than you think to hop on and start riding!
Find a Route
- Put where you want to go and when you want to arrive into the Metro Trip Planner to quickly and easily see your route options
- Pay attention to the side of the road you need to catch your bus to ensure you're going the right direction.
- The readerboard along the top of the bus tells you the final destination of that bus.
- When in doubt-ask the driver or another rider!
At the Bus Stop
- Route numbers are along the top of the bus to make your bus easily identifiable.
- Bus stop signs will list which routes serve that stop so you know where to wait.
- Timetables will show you the estimated arrival times from different stops on your route. You can get printed timetables, or look them up online.
- One Bus Away is a free smart phone app shows real time arrival information of buses at your stop.
Pay for Your Ride When Boarding
- Cash: Bring exact change, the driver won't be able to make change.
- Tap your ORCA* card bus pass against the card reader as you get on the bus.
- ORCA cards: buy a monthly pass or pay as needed with the e-purse.
- New riders can request a free 1 month pass from Go Redmond.
- ORCA Lift: reduced fares for lower income users are available through an application process.
Request Your Stop
- The driver announces upcoming stops and they will be displayed on the readerboard inside the bus.
- When your stop is next, pull the yellow cable near the window, or push the red "stop" button on the edge of some seats.
- If you're on the aisle, you can ask your seatmate to request the stop for you.
- This will let the driver know you want to stop, a red light will come on over the center aisle when a stop has been requested.
If You Need to Make a Transfer to Another Bus
-
With your ORCA Card: transfers are made electronically, you will get a two-hour transfer credit for the fare paid. Tap your card, another fare will not be deducted.
-
With Cash: Metro paper transfers are valid only on Metro buses. If you are paying cash and use more than one transit system you must pay a fare each time you board a different bus. On RapidRide, the driver will always give you a paper transfer when paying with cash or using tickets to act as your receipt for proof of payment.